Cancellation Policy / Terms
Cancellation Policy and Terms: You will receive a full refund if we are unable to confirm your booking. There is no service charge for any cancellation of a confirmed booking outside of 48 hours. No refund for cancellations made less than 48 hours (72 hours for some luaus & groups of 6+). 7 days notice required for parties of 8 or more. You understand that it is your responsibility to review the voucher and to contact Hawaii Discount if any information is incorrect or to make any changes. By clicking submit, you agree that Hawaii Discount may contact you via cell/phone or email for information on any changes due to weather or reasons unforeseen by the luau operator (ex: mechanical problems). A full refund will be given for any luau operator cancellation and you have the right to reschedule or choose a full refund. If you would like to make any changes to your reservation, please call 866-482-9775. Hawaii Discount will make every effort to change your reservation, but if it is within the cancel policy, it is up to the individual luau operator.